Privacy Policy

We may collect personal and non-personal information about you in various ways when you use our Site.

• Contact information: Name, email address, phone number or WhatsApp contact, and company name when you fill out contact forms, request quotations, or contact our sales and support teams.
• Inquiries and communications: Messages, inquiries, project specifications, and feedback submitted through email or web forms.
• Career applications: Resumes, cover letters, and contact details if you apply for open positions through our careers page.

• Log and usage data: IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and access timestamps.
• Cookies and tracking technologies: We may use cookies, web beacons, and similar technologies to improve user experience, analyze site traffic, and understand preferences. You can disable cookies through your browser settings, although some Site functions may be affected.

• Providing and maintaining services: Responding to inquiries about industrial furnaces, heat treatment plants, ladle preheaters, and customized thermal systems.
• Customer support and communication: Processing quotation requests, communicating project details, providing technical assistance, and sending administrative information.
• Improving the Site: Analyzing usage trends, monitoring website performance, and optimizing the website layout and user interface.
• Marketing and newsletters: Sending updates, company news, product catalogs, and promotional materials where you have opted in or where applicable law permits.
• Legal and compliance: Complying with legal obligations, resolving disputes, preventing fraudulent activity, and enforcing our terms and conditions.

• Service providers and partners: With trusted third-party vendors, hosting providers, and IT support services that help operate our website or business, subject to confidentiality obligations.
• Legal requirements: Where disclosure is required by law or reasonably considered necessary to comply with legal processes, protect our rights or property, or help ensure the safety of users or the public.
• Business transfers: In connection with a merger, acquisition, restructuring, or sale of all or part of our assets.

We implement reasonable administrative, technical, and physical security measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our Site may contain links to external websites, social media platforms such as LinkedIn, Instagram, Facebook, and YouTube, or partner websites. This Privacy Policy applies only to information collected by Mass Engrs Pvt Ltd. We are not responsible for the privacy practices or content of third-party websites. Please review their privacy policies separately.

Our Site and services are directed at business professionals, industrial clients, and job seekers. We do not knowingly collect personal information from individuals under 18 years of age. If we discover that personal data from a minor has been collected inadvertently, we will take steps to delete it.

We may update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective date.” We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions, comments, or concerns about this Privacy Policy or our data practices, please contact us: